Our story

- The story of YokeFinds is deeply personal -

 

Welcome to the story of two proud Irish entrepreneurs, Sinead and James. I, Sinead, hail from the charming town of Sligo, while James was raised in the vibrant community of Ballina. We've been friends for years, and our shared passion for creativity and innovation has only grown stronger over time.

With my keen eye for design and aesthetics, I've always been drawn to unique and one-of-a-kind items. James, on the other hand, with his love of technology and innovation, has a knack for spotting trends and identifying emerging markets. Together, we knew we could create something special.

Approaching our 30s, we realized that there was a gap in the market for unique and special items that celebrated Irish culture. And so, YokeFinds was born - with a mission to offer products that couldn't be found anywhere else.

Our combined experience and shared passion for creativity has been the driving force behind YokeFinds. We have worked tirelessly to source the best products from local and global suppliers. We're proud to offer a collection that reflects the diversity and creativity of our world, including pet items, beauty products, clothing, tools, and more.

For us, YokeFinds is more than just an online store - it's a celebration of creativity, innovation, and individuality. Our passion and dedication are evident in every product we offer, and we're constantly searching for new and exciting additions to our collection.

As we approach our late 30s and early 40s, James and I are more committed than ever to pursuing our passion and creating a business that reflects our values and love of creativity. We're excited about what the future holds for YokeFinds and can't wait to share our journey with you. So why wait? Explore our collection today and discover your next favorite product!

- The story behind the name YokeFinds -

 

It's a name that's as unique as the products we offer. When James and I were brainstorming names for our business, we knew we wanted something that reflected our passion for creativity and innovation, while also paying homage to our Irish heritage.

One day, as we were chatting over a pint of Guinness, we stumbled upon the word "yoke" - an Irish slang term that can mean anything from "thing" to "object" to "gizmo." We loved the versatility of the word, and how it captured the spirit of what we were trying to achieve with our business - a collection of unique and interesting items that couldn't be found anywhere else.

But we didn't stop there. We wanted our name to reflect not just the products we offer, but also our commitment to celebrating Irish culture and community. That's where "finds" came in - a nod to the treasure trove of hidden gems and unique finds that can be discovered in the nooks and crannies of Ireland.

So, YokeFinds was born - a name that perfectly captures the spirit of our business and our love for all things Irish. We're proud to offer a collection of products that are as unique and versatile as the word "yoke," and we're constantly searching for new and exciting items to add to our collection.

Thank you for being a part of our story, and we can't wait to share more YokeFinds with you.



Celebrating Two Years of YokeFinds: Our Customers, Our Commitment, and Our Future

 

It's hard to believe that it's been less than two years since we launched YokeFinds. In that short amount of time, we've been blown away by the incredible response from our customers and the positive reviews that have poured in.

We're proud to say that we've served thousands of customers from all over the world, each one searching for something unique and special that couldn't be found anywhere else. And we're even prouder to say that we've exceeded their expectations every time.

But it's not just the numbers that matter - it's the stories behind them. We've heard from customers who have found the perfect gift for a loved one, the missing piece to complete their home decor, or the inspiration to kickstart their own creative projects. We've seen our products featured in magazines, blogs, and social media posts, and we've received countless positive reviews from satisfied customers.

One thing that sets YokeFinds apart is our commitment to customer service. From the moment you land on our website to the moment your order arrives at your doorstep, we strive to provide a seamless and enjoyable experience. And when something doesn't go quite right, we're there to make it right - no questions asked.

As we look back on the past two years, we're humbled and grateful for the success that YokeFinds has achieved. But we're also excited for what the future holds. We're constantly searching for new and exciting products to add to our collection, and we're committed to providing the same level of quality and customer service that has made YokeFinds a success so far.

Thank you to each and every one of our customers for being a part of our story, and we can't wait to see where the next two years take us.

Top FAQs

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How do I track my order?

Upon the dispatch of your order, you will receive an email containing a link that allows you to track its progress. Please note that there might be a brief delay between the receipt of this email and the availability of tracking information for your order. You can track your order by clicking here.

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I am missing items from my order. What can I do?

When you receive your parcels, please make sure to check the contents carefully. Smaller items may be packed inside the cartons of larger items.

Occasionally, orders are delivered in separate consignments and may arrive at different times. You can refer to your dispatch email to see if any items are scheduled to arrive separately.

Rest assured, you will not incur any additional postage costs for this. If you find that an item listed on the dispatch note is missing from your parcel, do not hesitate to contact us, and we will promptly look into the matter.

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The tracking information indicates that my parcel has been delivered, however, I haven't received it yet.

It's possible that the courier left your parcel with a neighbour. If you've checked with them and still can't locate your parcel, please get in touch with us for further investigation.

Should the tracking status show your parcel delivered to an address in Waterford, it indicates that your order has returned to our warehouse. We will contact you soon to address this.

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How do I complete a Return?

Please click here for information on our Returns Policy.

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Can I cancel my pre-order?

Certainly, you have the option to cancel your pre-order provided that the stock hasn't yet been allocated to your order and the pre-authorization or payment hasn't been processed from your account. For any cancellations or changes to your payment details for the pre-order, please reach out to us at:

Email: hello@yokefinds.ie
WhatsApp: +353 083 805 2250

Shipping & Delivery

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How long does it take for an online order to be delivered?

Standard Delivery:
Expect delivery within 3 - 5 working days for most orders, except for large or bulky items. Deliveries occur Monday to Friday, excluding public holidays. Orders placed during the weekend will be dispatched on the following Monday, public holidays excluded.

Express Delivery:
For orders placed before 8pm using Express Delivery, expect them within 1-2 working days, excluding large or bulky items. This service also runs Monday to Friday, excluding public holidays, with weekend orders dispatched on Monday, public holidays excluded.

Large or Bulky Items:
Items considered large or bulky, typically weighing over 30kg or with larger dimensions, may take 3 - 7 working days for delivery.

Shipping timelines for all orders will be confirmed at checkout.

Please be aware that these delivery times are estimates and not guaranteed, as there may be factors beyond our control. Yoke Finds cannot be held responsible for any delays outside of their control.

Click here for more info about shipping

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Split Delivery

We strive to deliver your entire order simultaneously, but occasionally, your items may arrive in different consignments, especially for orders that include both small and large or bulky items.

For large and bulky items, they are transported on a different trailer, which might result in a delay in the tracking updates. However, this usually doesn't impact the expected delivery timeframe. If your order hasn't arrived by the 14th working day, please contact us.

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What time can I expect my order to be delivered?

Your order will be delivered between 8:00 am and 8:00 pm.

Standard parcels are dispatched through An Post, Fastway, DPD, DHL or UPS, though some local exceptions may apply. For large bulky items, the courier will contact you to arrange a convenient delivery time. Additionally, we offer the option to deliver your order to your workplace. If choosing this option, please remember to include the company name.

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Why has my order been cancelled?

There are a couple of reasons why your order might be cancelled. One reason could be due to a stock availability issue.

Another common reason is our online security system halting an order. This often happens if the cardholder's name and/or billing address details don't match the records of the bank or card provider.

Once an order is cancelled, it cannot be reinstated.

We will inform you via email if your order is cancelled.

No payment will be taken in this case, and we will initiate the cancellation of any pre-authorized payment on your account. It typically takes 5-8 working days for such payments to be released, though this can vary depending on your bank. Please note that this process is beyond Yoke Finds control.